In Phoenix Arizona we unconsciously rely on air conditioning and heating for our homes and businesses. Luckily, we have beautiful weather most of the year, but chances are if your unit breaks down it will be when you get home from a tough day at work on the hottest Friday of the year.

Choosing the right contractor for your Arizona air conditioning and heating needs under these frustrating conditions can be difficult.

Several things need to be considered to make the best choice and make your experience less stressful:
Length of time in business – While some companies may offer a great “deal” and include gimmicks such as refrigerant or a filter, contractors who may charge a little more will be there when you need them, whether it is routine maintenance, choosing the perfect system for your home or business, or on a breakdown when technical training makes a difference.

Types of service provided – Does the contractor perform maintenance, emergency repair service and replacement? Some contractors focus on replacement or new construction and either outsource their warranty calls or make them less of a priority.

Better Business Bureau and Registrar of Contractors Report – While it is next to impossible to have a stellar report (Air Conditioning by Jay does) with the Better Business Bureau, make sure that your contractor does not have unresolved complaints.

Commitment to Excellence – A good air conditioning and heating contractor will have processes in place to ensure that your experience is a pleasant one. Service representatives that are chosen because of their attitude and customer servitude need to be supported by great processes such as ongoing training and quality control.

Leading Technology – Geothermal technology is being introduced to the Phoenix marketplace in order to reduce our electric dependence and lower our utility costs. This highly efficient process solves many issues such as noise, aesthetics, and high utility costs while adding unexpected extras such as free hot water and extending your swimming season.

This industry is represented by: Cherri Marrese Company: Dial Comfort Email: cherri@acbyj.com Phone: 480.922.4455 Website: DialComfort.com Follow me, Friend me, Connect on:

About Cherri Marrese

Cherri believes that people make the difference. She is currently the general manager of Air Conditioning by Jay, a service organization that feels the same. Strategically, she has placed an effort to ensure that the right people are in the right place at Air Conditioning by Jay. This approach coupled with ongoing training and an emphasis on a service attitude ensures that her customers get undivided attention when dealing with every level of Air Conditioning by Jay. As a part of the organization since 1994 (HVAC industry since 1981) and participating in all departments from estimating, to accounting, she has a well rounded appreciation for all aspects of the business; service, replacement and new construction. Cherri was asked to speak at the Comfortech 2007, a national industry event for professionals. Each year, she effectively coordinates and manages exposure at trade events with her largest execution being in 2009, the Greenbuild International Conference hosted here in Phoenix. Giving back to her community is important to Cherri, so each year she is actively involved in several events such as the American Lung Association’s annual charity walk, and Habitat for Humanity.

Local Involvement
Arizona Women Networking
American Lung Association – Arizona Chapter
Arizona Green Chamber of Commerce
US Greenbuild Community
Habitat for Humanity